Terms of Service

Welcome to Moon Store. By using our website and placing an order, you agree to the following Terms of Service. Please read them carefully before using our services.

General

Moon Store is an online general store serving customers across KSA. We reserve the right to update or change these terms at any time without prior notice.

Products & Orders

  • All products are subject to availability.

  • We reserve the right to refuse or cancel any order if necessary.

  • Customers are responsible for providing accurate shipping and contact information.

Pricing

  • All prices are listed in the applicable currency.

  • Prices may change at any time without notice.

Payment Method

We currently offer:

  • Cash on Delivery (COD)

Customers are required to complete payment upon receiving the order.

Delivery Policy

  • We offer free delivery across all KSA.

  • Estimated delivery time is 3 to 5 business days.

  • Delivery delays may happen during holidays or unexpected circumstances.

Return & Refund Policy

  • Customers may request a return within 7 days of receiving the product.

  • Returned items must be unused and in original packaging.

  • Refunds are processed within 2 business days after approval.

Customer Responsibilities

Customers agree not to:

  • Provide false information

  • Misuse the website

  • Use our services for illegal activities

Intellectual Property

All website content, including text, images, logos, and designs, belongs to Moon Store and may not be copied or used without permission.

Limitation of Liability

Moon Store is not responsible for:

  • Delays caused by shipping companies

  • Incorrect information provided by customers

  • Damages caused after product delivery

Privacy

Customer information is handled according to our Privacy Policy.

Contact Information

If you have any questions about these Terms of Service, contact us:

Thank you for choosing Moon Store.