Privacy Policy

Welcome to Moon Store. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or shop from our store.

Information We Collect

When you place an order or contact us, we may collect:

  • Full Name
  • Phone Number
  • Delivery Address
  • Email Address
  • Order Details

We only collect information necessary to process your order and provide customer support.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Contact you regarding your order
  • Improve our customer service
  • Send updates related to your purchase

We do not sell or share your personal information with third parties except for delivery purposes.

Payment Method

We currently offer:

  • Cash on Delivery (COD)

Customers pay only when the order is delivered.

Delivery Policy

  • We offer FREE delivery across all KSA.
  • Delivery time is usually between 3 to 5 business days.

Delivery times may vary during holidays or high-demand periods.

Return & Refund Policy

Customer satisfaction is our priority.

Easy Returns

  • We offer a 7-day free and easy return policy.
  • Products must be unused and returned in original condition.

Refunds

  • Refunds are processed within 2 business days after receiving and checking the returned item.

Data Protection

We take appropriate security measures to protect your personal information from unauthorized access or misuse.

Contact Us

If you have any questions about our Privacy Policy or your order, feel free to contact us:

Thank you for shopping with Moon Store. We appreciate your trust and support.